Wisely by ADP - Easily Frauded
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New ReviewerBe careful with your account. If anyone steals your information, cards, checks etc adp will gladly give it to them
End of August, I noticed my card was missing; it was say August 30th. In the am of September 1st, I got a notification from cs that someone tried to use my card at Jack in the Box for like $40, then they kept trying to order but for less.
So I called and canceled the card and informed wisely that my card was stolen. Then I looked in my emails, and they used it at game rooms and smoke shops, so I disputed all of them, $118.32 worth. So I filed all the papers, signed all the papers, and was still complaining because even after canceling the card, they were still trying to use it. Now it's Oct 2nd, I called, and they stated they needed to verify my identity with my license and social security card, so I emailed them that.
The following week, I called again; they requested verification, so I sent it three more times. I called again a week later, and they kept saying 72 hours. So I called on Oct 14th; they said I would get my funds by the 16th, so I called yesterday and the rep said at the end of the business day but told me I didn't have to keep calling. I couldn't help but curse him out.
It's my money; why the halibut wouldn't I call? So I called today, and they tell me I'm not getting my money back. So a thief can steal your money in hours and leave you on the streets, and wisely takes weeks to investigate then tell you they gave them your money because you're not getting back what was stolen. I'm livid at this point.
I'm smoking mad. Who the heck can I speak to that could help me?
User's recommendation: Dont Use Wisely ADP because it's ok for thieves to have your money and they'll gladly allow them to get away with it.
Monetary Loss: $118.
Preferred solution: Full refund.
Wisely by ADP Cons: Easily accessible to thieves.
Location: Dallas, Texas
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