Wisely by ADP Phone Numbers and Emails

Toll-Free Number:

  • (866) 313-6901

Customer Service:

  • (866) 313-9029
    Wisely Direct
  • (877) 431-5860
    Wisely Pay

Wisely by ADP Emails:

Privacy Inquiries, Trademark Inquiries
Send Message
Is this your business?

Wisely by ADP Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Wisely by ADP Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Wisely by ADP is 8663136901. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Wisely by ADP may ask you for the following information to identify you as a customer: first and last name, social security number or customer id.

View full overview ›

How to Contact Wisely by ADP?

Most Popular Number:

(866) 313-6901
Total calls: 1 900 Issues resolved: 76 Last call: Jun 13, 2024

To get in touch with Wisely customer service via live chat, visit their official website, and find several contact options, including the live chat feature. To initiate a live communication with Wisely customer service chat, simply click on the corresponding option.

The live chat service is operational from Monday to Friday, between 7:30 am and 10:00 pm Eastern Time, during which you can converse with a customer service representative in real time. However, if you require assistance outside of these hours, A.D.P. provides an alternate solution - a 24/7 virtual assistant A.V.A. By initiating a new chat, you can connect with A.V.A., which offers round-the-clock assistance.

If you have general inquiries, questions, or issues that need addressing, contact Wisely customer service by dialling Wisely contact number 1-866-313-6901. Wisely by A.D.P. has ensured that you can contact Wisely 24-hour customer service to provide continuous support and address your concerns.

If you are a customer of Wisely Direct, you have a dedicated contact Wisely line set up for your specific needs. Dial 1-866-313-9029 whenever you need any Wisely customer services assistance or have queries about their service.

Wisely by A.D.P. provides their customers with Wisely 24/7 customer service, making sure consistent and reliable support is available. Regardless of the time, customers can dial a Wisely phone number to get answers to their queries or resolve any issues they might have.

Wisely by A.D.P. also offers a comprehensive F.A.Q. Section on their official website, designed to cater to those with non-urgent inquiries or those who prefer self-service options. These topics include how to deal with lost or stolen cards, instructions on changing your P.I.N. number or updating personal information, understanding fees associated with the service, and much more.

PissedConsumer Club

Contact Information

Wisely by ADP Website:

Wisely by ADP Help Center:

Corporate Office Address:

Wisely by ADP
7 Corporate Park Dr., Suite 130
Irvine, California 92606
United States

Other Info (opening hours):

Mailing Address:

Attn: Legal Department

One ADP Boulevard

Roseland, NJ 07068-1728

More contact details

Wisely by ADP Customer Service Reviews

1.2 / 5
Diana M Urr

I went to ALLpoint atm machine on 10/31/2023 to withdraw 240.00 from my wisely account and the machine did not dispensed the money.I call wisely and let them know that the money was not dispense out to me. I also call allpoint customer service number and let them know about what happen.

They seen on there end that the money was not dispensed and reverse the money back to my account. Now wisely is telling me they do not see it which i know they are lying to me. So wisely sent me a dispute letter to fill out. So i done that and also sent the atm receipt that the machine printed out saying withdrawn 240.00 dispence $0.00.

But now Wisely is giving the run around about my money this is so wrong on so many levels. I work hard for my money for someone to be taking it from me. I am very pissed right about now.

That money is for a bill that i had to pay. I recommend people to stay far away from them

Read full review
*** company, scam
stars-rating stars-rating stars-rating stars-rating stars-rating

Locked my card for no reason and wont help after I gave them my info to unlock, customer service is terrible they dont try and help and keep saying call back tomorrow. Cost me to lose my car insurance and be past due on my bills because of no reason at all cant even tell you why the card was locked.

Read full review
Wanda S Jni
They have messed up my pay 2 times. Public Partnerships sent me this card
stars-rating stars-rating stars-rating stars-rating stars-rating

I was born in South Carolina on a farm and a Midwife delivered me growing up i have always known my birthday to be June 24th when I sent for my birth certificate it has June 23rd. I use both i explained to the terrible customer service they locked my card.

I called and I gave them June 23rd they still are giving me the run around. The company needs to be shut down they are useless.

Read full review
Card issue
stars-rating stars-rating stars-rating stars-rating stars-rating

Still didn't get the answer, I wanted to talk to a live person, not a robot.. That is so impersonal and poor customer service..I Still do not have the answer to my question.

I get paid Friday and at this rate I will not be able to access my money . I would appreciate a phone call or text to help me with this issue

Read full review

How Good is Wisely by ADP's Customer Service?

Debra M Qba
Debra M Qba
Feels Disappointed | Nov 01, 2023

Finally got my money after passed off consumer became involved

Read full quote
Arlene H Wbx
Arlene H Wbx
Feels Disappointed | Aug 23, 2023

They were okay the first year. Lately they behave like the customer is bothering them. They will ask you to punch in your 16 digit account number but only allow enough time for 8 digits and hang up. Seriously, do they think they are the only ones working customer service ? Training definitely needs to be done.

Read full quote
Derrick T Swt
Derrick T Swt
Feels Disappointed | Jan 14, 2023

Bad customer service , no live human to answer my questions . I ordered a replacement card a week ago and have to receive it !!

Read full quote
Daniel E Vkv
Daniel E Vkv
Feels Disappointed | Nov 24, 2022

Not good

Read full quote
Shilo Zln
Shilo Zln
Feels Disappointed | Oct 15, 2022

Very difficult to get an agent to understand my concerns. Wisely has consistently disappointed me with either their policies or their handling of me as a customer. Eventually spoke to a supervisor to get my issue handled and his attitude was not at all helpful, even when he realized that I was not at fault.

Read full quote

Summary of Wisely by ADP Customer Service Calls

04:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wisely by ADP?

Cards Question:

  • “Lost my card”
  • “Card issue”
  • “My card was stolen”

Account Question:

  • “I want to close my account”
  • “Can't access account”
  • “Account not logging in”

Payments and Charges Question:

  • “Charges on card”
  • “Transaction dispute”
  • “I see some transactions that I don't recognize”

Request for Information Question:

  • “Question on email received”
  • “Need help with receiving a letter”
  • “Need help with wisely app”

Activation/ Cancellation Question:

  • “Activate a new card”
  • “Cancel my account on this card”
  • “Trying to activate a card”

Shipping and Delivery Question:

  • “To get the fingerprint to work again”
  • “Delivery of payroll”
  • “Never received my direct deposit”

Return/ Replace Question:

  • “Need replacement card”
  • “I lost my wallet for replacement card but I got a new replacement card I want to cancel the order for the replacement card so I can download my new car”
  • “Replace card ASAP”

Product/ Service Question:

  • “I have an issue with a withdrawal”
  • “Early access”
  • “Can't access cash”

Employment Question:

  • “W2”
  • “W-2”
  • “Payroll”

Refund Question:

  • “Never got my money back”
  • “Can't see my refund”
  • “Supposed to be getting a refund ok”

Staff Question:

  • “I need talk customer service”
  • “Customer service”
  • “I am unable to get through to your customer service Representatives I've been a hold for over 2 hours”

Website/ Application Question:

  • “Bought something online but the site was fake”

Other Question:

  • “Disoute”
  • “I want to talk to a human”
  • “Personal”

Compare Wisely by ADP To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cash App
10377 reviews
3045 reviews
rapid PayCard
322 reviews
Write a review
Do you have something to say about Wisely by ADP? What happened? What can we help you with?
Submit review Don't show this popup